Our Leaders
Seasoned banking and financial services executive, who bring over 20 years of expertise in Business Strategy, Operational Leadership, Service Delivery, and Risk Management. Background spans diverse areas like contact center leadership, digital transformation, customer acquisition, service delivery, risk management, and debt collections. Successfully led a large US debt collections agency operation, showcasing financial and risk management acumen.
Held senior roles in India and the USA, managing large teams of 1000+ employees globally. Expertise in launching, scaling, and turning around complex businesses with a focus on company objectives and a hands-on approach.
Recent role as SVP of Operations and Head of Digital Innovation, he prioritized delivering top-notch debt collection services while using technology to create a competitive edge. His expertise in Digital Transformation includes digital channel enablement, decision engine algorithms, data analytics, and segmentation techniques for targeted strategies.